Product Manager (Community)

StudyFree is an online platform that connects students with international opportunities worldwide. We guide students along the entire application process from applying to a program to securing a scholarship and finally immigrating. 32,000 students in 108 countries around the world use StudyFree and we just finished going through the TechStars NYC and Berkley StyDeck accelerators.

The ideal candidate is ready to take on an independent role as we build from scratch, introduce our product into new markets, and gain international traction. They’re an analytical, consumer-focused strategic thinker and growth hacker with a strong capacity to execute and have a proven track record of building and growing international community driven products.

Responsibilities include:

• Grow the StudyFree community, both peers mentors and engaged students, find new business models to monetize this field
• Ensure community and the corresponding product part meets performance KPIs: engagement, activation, conversion to sales, retention. Improve these metrics over time
• Build the whole community funnel from automatization of mentors acquisition and onboarding process to building moderation process for communications on platform,
• Develop and coordinate UGC infrastructure (user generated content): decide which content, in what format should be created by peers mentors, create quality monitoring system, track and improve engagement and performance KPIs
• Research the landscape of communities and explore opportunities to augment StudyFree offering,
• Work closely with Community managers to establish and maintain successful community strategy to meet product performance KPIs
• Provide focus to the team through effective prioritisation and removal of blockers,
• Collaborate with engineers and commercial teams to establish effective operational processes around community,
• Manage the Go-To-Market process for new solutions in users communications and updates in communities fields, including pricing, packaging, sales collateral, and enablement.

Qualifications:

• 5+ years of relevant experience in product management in consumer companies
• Knowledge of key product performance metrics, proven positive track record of scaling and improving them
• Deep knowledge and personal interest in community driven products, best world practices
• Experience building a product in a rapid growth and fast paced environment, while supporting multiple initiatives at different phases of development with different needs
• Experience managing products through entire life cycle – from inception to launch
• A structured and analytical approach to solving problems
• High attention to detail in order to be a source of knowledge in a complex domain
• Comfortable with ambiguity and uncertainty as well as evolving requirements as we learn more about market needs
• Strong analytical ability and proven process of data-validated, hypothesis-driven, experiment-tested decisions (You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests)
• Excellent communication skills to make complex topics accessible at all levels of the organisation
• Capable and eager to work in a cross-functional team (engineers, UX, commercial) from strategy through to delivery
• Fluent English

This is a full-time remote role. Work schedule is flexible as you’ll work with a team in many different time zones (Mainly Moscow time zone).