Hyperdrive

There Aren’t Enough Drivers to Keep Up With Your Delivery Lifestyle

  • Job postings for delivery drivers tripled in past three years
  • Complaints prompt restaurant industry to take concerns to FDA

Photographer: John Taggart/Bloomberg

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Every season now seems like peak season for Leonard Wright, who’s constantly recruiting drivers to staff his INPAX Shipping Solutions. The relentless growth of Amazon.com Inc.’s Prime memberships has led the e-commerce giant to tap courier services like INPAX to make same-day and two-day deliveries in what’s called “the final mile” to customer homes.

“In the final-mile world, there’s more work than you can handle,” said Wright, who employs 300 drivers running U.S. routes for Amazon and 200 independent contractors for non-Amazon accounts. Atlanta-based INPAX and other regional services supplement the major haulers -- United Parcel Service Inc., FedEx Corp. and the U.S. Postal Service.