It became really cold here so I ordered this heater which arrived after the cold weather had passed. Now I have a cool, grey tower in my room just waiting for some cold weather to blast through the south again. I still tested the thing anyway. To start, it came in some brown, non-discreet rectangular packaging. Everything was included. The unit was well-protected and clearly new. Getting it out the box was easy. Assembling the heater was also no problem. To get the stand ready, connect the two halves together then use the two smaller screws to stick them together. Getting the stand attached to the main unit was also easy. My recommendation is to put the main unit on its side and then pull the power cord through the hole in the stand. Once done, flip the main unit upside-down, use one hand to stabilize it then use the other to attach the stand. You simply spin the stand until it clicks into place then screw it with the four longer screws. You route the cable through the two plastic clips and you're done. Assembly was problem-free and only took me a few minutes. Apparently, there's two different remotes, one with a screen and a more basic one. Mine has the basic remote which wasn't a big deal since I got it working with my universal remote and I never planned on using it anyway. The remote feels lightweight, cheap, and the buttons are noisy. The transmitter in the remote isn't great either. It requires you to be dead-center when aiming at the unit. It isn't a problem with the heater since it works no problem with my universal remote even while oscillating - it comes down to the remote. The buttons on the main unit are also wobbly and loud. It's a shame because everything else about the product is great. The base is sturdy. The heater itself is smooth and blends in well with it's grey body and black strip. Because the power cable comes from under the base, it is easy to hide. The heating element doesn't span the whole front of the unit. It's in the center and takes up about a third of the front which is the purpose of the included picture, but it still looks great either way. Time for controls and performance. The buttons on the remote mimic the buttons on the unit. You get a power button which powers the unit on and off, an oscillate button which makes the unit turn and toggles out of temperature control mode, a timer button which lets you control the auto off timer (there's no auto on), a + button and a - button which controls the temperature down to a single degree, and a high or low button which controls the intensity of the heat. The unit has a red LED light that's always on when plugged in. I don't think the light is that bright so it's not distracting to me, but I'm posting this as a warning. Whenever you make a change, it beeps. The beep isn't that loud to me, but I'm expecting some people to find it annoying. When the heater is operating normally, it shows the current temperature of the room. I just so happen to have a thermometer kicking around and the readout from the heater has been close so far, usually off by one degree or so. It isn't silent while operating. There's a low hum that's barely noticeable when it's on low, but this increases a bit when it's on high. I don't find it distracting and consider the noise to be acceptable. The oscillate function has no added noise for me. I only get noise when it stops since you can hear the heater lock into place. For performance, the thing is stellar. It outputs serious heat on low and might turn a small room or a bedroom (I have it in the master bedroom) into a sauna on high. Temperature control works as expected with the heater shutting off once it hits whatever temp you set it to and turning itself on once going one degree below that temperature. It's a very impressive heater except for one problem. Automatic temperature control only works on the High setting. When you switch it to Low, it gets disabled. Since the heater on Low is more than enough for my room, I'd much rather use it on that intensity with automatic temperature control. This is a baffling design decision to me and almost docked a star for it, almost. Outside of that or if you don't find that a big deal, I highly-recommend it.