Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Re: Error installing SQL Server 2008

1,790 views
Skip to first unread message

Aaron Bertrand [SQL Server MVP]

unread,
Mar 23, 2009, 7:56:28 PM3/23/09
to
Should we guess the operating system? And other information about the
error?

You might try removing the component that refers to
0A869A65-8C94-4F7C-A5C7-972D3C8CED9E ... I am not on Windows right now so I
can't check, but whatever it refers to can likely be removed by the Windows
Installer Cleanup Utility. See these posts for download links (and other
potentially relevant information if this component involves MSXML6):

http://is.gd/odcA

http://is.gd/nAj1

http://is.gd/kjew


On 3/23/09 3:06 PM, in article
E04E5745-69D2-4EDF...@microsoft.com, "Neil8Ken"
<Neil...@discussions.microsoft.com> wrote:

> I am getting the following error when I try and install SQL Server 2008.
>
> SQL Server Setup has encountered the following error:
>
> MsiGetProductInfo failed to retrieve ProductVersion for package with Product
> Code = '{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}'. Error code: 1605..
>
> I previously had SQL 2005 installed but I removed that product. I noticed
> that Yao-cheng Teng has posted the same error on this forum. How can I debug
> and resolve this problem?
>
> Neil Aitken

Neil8ken

unread,
Mar 24, 2009, 3:07:01 PM3/24/09
to
Thanks Aaron,
I am running XP SP2. The links you sent me discuss a similar problem with XP
SP3. Both problems are related to accessing MSXML. I think I will wait until
SQL Server 2008 SP1 rather than try one of the workarounds.

Aaron Bertrand [SQL Server MVP]

unread,
Mar 24, 2009, 3:14:13 PM3/24/09
to
> Thanks Aaron,
> I am running XP SP2. The links you sent me discuss a similar problem with XP
> SP3. Both problems are related to accessing MSXML. I think I will wait until
> SQL Server 2008 SP1 rather than try one of the workarounds.

You're assuming that 2008 SP1 will fix the problem? And do you know when
SP1 will be released? (I don't.)

Cheers,
Aaron

Yao-cheng Teng

unread,
Mar 31, 2009, 10:47:01 PM3/31/09
to
Hi Neil

> I previously had SQL 2005 installed but I removed that product. I noticed
> that Yao-cheng Teng has posted the same error on this forum. How can I debug
> and resolve this problem?

Yes, I am Yao. I have an unofficial work-around “inspired” from the
following website:
http://social.technet.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/6ddc99bb-4fc1-4d8f-9ffc-7783b922a060/
http://www.avianwaves.com/Blog/default.aspx?id=98&t=Mystery-of-the-SQL-Server-2008-RTM-MsiGe

However, I didn’t follow their informative (cumbersome) steps. I only did
the steps as follows and then the installation succeeded.

The message I got is:


MsiGetProductInfo failed to retrieve ProductVersion for package with Product

Code = '{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}'. Error code: 1608.

My Work-around steps are:
1. Reverse the GUID and search registry for 5A6FB34A. Then I got the
following result:

[HKEY_CLASSES_ROOT\Installer\Features\5A6FB34A0F5DAAA4FB1456990536CE44]
"MSXMLSYS"=""

[HKEY_CLASSES_ROOT\Installer\Products\5A6FB34A0F5DAAA4FB1456990536CE44]
"AdvertiseFlags"=dword:00000184
"Assignment"=dword:00000001
"AuthorizedLUAApp"=dword:00000000
"Clients"=hex:3a,00,00,00,00,00
"InstanceType"=dword:00000000
"Language"=dword:00000409
"PackageCode"="DE7407CFE6F395A47B7DFAD7A9682916"
"ProductName"="MSXML 6.0 Parser"
"Version"=dword:060a0469

[HKEY_CLASSES_ROOT\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
"5A6FB34A0F5DAAA4FB1456990536CE44"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\5A6FB34A0F5DAAA4FB1456990536CE44]
"MSXMLSYS"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
"5A6FB34A0F5DAAA4FB1456990536CE44"=""

2. Delete two keys which have "UpgradeCodes" in them and leave others
untouched.
[HKEY_CLASSES_ROOT\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
"5A6FB34A0F5DAAA4FB1456990536CE44"=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
"5A6FB34A0F5DAAA4FB1456990536CE44"=""

3. Install SQL Server 2008 again, which is developer version for me, and it
went through without any hassle.

Wish it help.

cheers
Yao

suns...@gmail.com

unread,
Apr 8, 2009, 6:32:57 PM4/8/09
to
> 2. Delete two keys which have "UpgradeCodes" in them and leave others
> untouched.
> [HKEY_CLASSES_ROOT\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
> "5A6FB34A0F5DAAA4FB1456990536CE44"=""
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
> "5A6FB34A0F5DAAA4FB1456990536CE44"=""
>
> 3. Install SQL Server 2008 again, which is developer version for me, and it
> went through without any hassle.
>
> Wish it help.
>
> cheersYao

Thank you very much Yao! That is what worked for me after 6 hours
unsuccessful tries ...

Best regards,
Alex

Luc van Vugt [MSFT]

unread,
Jun 2, 2009, 5:21:01 AM6/2/09
to
Great Yao,

It helped me out!

--
b rg
Luc van Vugt

--
This posting is provided "AS IS" with no warranties, and confers no rights.

-----

garydubin

unread,
Nov 30, 2009, 4:11:18 PM11/30/09
to
Hey Yao,

I got the same error but diferent GUID{95120000-00B9-0409-0000-0000000FF1CE}.

How did you reversed GUID??.

Thanks.

YaochengTen wrote:

Hi Neil Yes, I am Yao.
31-Mar-09

Hi Neil


Yes, I am Yao. I have an unofficial work-around ???inspired??? from the

following website:
http://social.technet.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/6ddc99bb-4fc1-4d8f-9ffc-7783b922a060/
http://www.avianwaves.com/Blog/default.aspx?id=98&t=Mystery-of-the-SQL-Server-2008-RTM-MsiGe

However, I didn???t follow their informative (cumbersome) steps. I only did

Wish it help.

cheers
Yao

Previous Posts In This Thread:

On Monday, March 23, 2009 3:06 PM
Neil8Ke wrote:

Error installing SQL Server 2008


I am getting the following error when I try and install SQL Server 2008.

SQL Server Setup has encountered the following error:

MsiGetProductInfo failed to retrieve ProductVersion for package with Product

Code = '{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}'. Error code: 1605..

I previously had SQL 2005 installed but I removed that product. I noticed

that Yao-cheng Teng has posted the same error on this forum. How can I debug
and resolve this problem?

Neil Aitken

On Monday, March 23, 2009 7:56 PM


Aaron Bertrand [SQL Server MVP] wrote:

Should we guess the operating system? And other information about theerror?
Should we guess the operating system? And other information about the
error?

You might try removing the component that refers to
0A869A65-8C94-4F7C-A5C7-972D3C8CED9E ... I am not on Windows right now so I
can't check, but whatever it refers to can likely be removed by the Windows
Installer Cleanup Utility. See these posts for download links (and other
potentially relevant information if this component involves MSXML6):

http://is.gd/odcA

http://is.gd/nAj1

http://is.gd/kjew


On 3/23/09 3:06 PM, in article
E04E5745-69D2-4EDF...@microsoft.com, "Neil8Ken"
<Neil...@discussions.microsoft.com> wrote:

On Tuesday, March 24, 2009 3:07 PM
Neil8ke wrote:

Thanks Aaron,I am running XP SP2.


Thanks Aaron,
I am running XP SP2. The links you sent me discuss a similar problem with XP
SP3. Both problems are related to accessing MSXML. I think I will wait until
SQL Server 2008 SP1 rather than try one of the workarounds.

"Aaron Bertrand [SQL Server MVP]" wrote:

On Tuesday, March 24, 2009 3:14 PM


Aaron Bertrand [SQL Server MVP] wrote:

You're assuming that 2008 SP1 will fix the problem?
You're assuming that 2008 SP1 will fix the problem? And do you know when

SP1 will be released? (I do not.)

Cheers,
Aaron

On Tuesday, March 31, 2009 10:47 PM
YaochengTen wrote:

Hi Neil Yes, I am Yao.
Hi Neil


Yes, I am Yao. I have an unofficial work-around ???inspired??? from the

following website:
http://social.technet.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/6ddc99bb-4fc1-4d8f-9ffc-7783b922a060/
http://www.avianwaves.com/Blog/default.aspx?id=98&t=Mystery-of-the-SQL-Server-2008-RTM-MsiGe

However, I didn???t follow their informative (cumbersome) steps. I only did

Wish it help.

cheers
Yao

On Saturday, April 11, 2009 7:52 PM
sunsand wrote:

Thank you very much Yao!
Thank you very much Yao! That is what worked for me after 6 hours
unsuccessful tries ...

Best regards,
Alex

On Tuesday, June 02, 2009 5:21 AM
lvanvug wrote:

Great Yao,It helped me out!
Great Yao,

It helped me out!

--
b rg
Luc van Vugt

--
This posting is provided "AS IS" with no warranties, and confers no rights.

-----


"Yao-cheng Teng" wrote:


Submitted via EggHeadCafe - Software Developer Portal of Choice
Silverlight, WPF, XAML and InnerWorkings Coding Challenge
http://www.eggheadcafe.com/tutorials/aspnet/f4a47ec1-33f8-4ac2-8bed-714745a97b3a/silverlight-wpf-xaml-an.aspx

Russell Fields

unread,
Dec 1, 2009, 3:19:53 PM12/1/09
to
Gary,

Yao's numbers were:
GUID = A43BF6A5-D5F0-4AAA-BF41-65995063EC44
Reverse = 5A6FB34A

If you look closely, you can see that the first 8 hex values were reversed.
So your reverse would be: 00002159

FWIW,
RLF

<Gary Dubin> wrote in message news:2009113016...@gmail.com...

andrewnyago

unread,
May 26, 2010, 8:56:50 AM5/26/10
to
Hi,
I hope its not too late. i'm currently having similar problems but with Windows 7.

you had to reverse the first set of values before the hash (-):

ie, reverse 95120000 to 00002159

Gary Dubin wrote:

SQL 2008 install error code 1608
30-Nov-09

Hey Yao,

I got the same error but diferent GUID{95120000-00B9-0409-0000-0000000FF1CE}.

How did you reversed GUID??.

Thanks.

Previous Posts In This Thread:

Neil Aitken

http://is.gd/odcA

http://is.gd/nAj1

http://is.gd/kjew

Cheers,
Aaron

Wish it help.

cheers
Yao

Best regards,
Alex

It helped me out!

-----


"Yao-cheng Teng" wrote:

On Monday, November 30, 2009 4:11 PM
Gary Dubin wrote:

SQL 2008 install error code 1608
Hey Yao,

I got the same error but diferent GUID{95120000-00B9-0409-0000-0000000FF1CE}.

How did you reversed GUID??.

Thanks.


Submitted via EggHeadCafe - Software Developer Portal of Choice

XAML Organizer
http://www.eggheadcafe.com/tutorials/aspnet/ac373a5d-e497-4e07-9186-12166e83a024/xaml-organizer.aspx

VINICIUS SANTOS

unread,
Dec 1, 2010, 5:34:22 PM12/1/10
to
Hi you have saved my life

thanks

> On Monday, March 23, 2009 3:06 PM Neil8Ke wrote:

> I am getting the following error when I try and install SQL Server 2008.
>
> SQL Server Setup has encountered the following error:
>

> MsiGetProductInfo failed to retrieve ProductVersion for package with Product

> Code = '{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}'. Error code: 1605..
>

> I previously had SQL 2005 installed but I removed that product. I noticed
> that Yao-cheng Teng has posted the same error on this forum. How can I debug
> and resolve this problem?
>

> Neil Aitken

>>>>> Hi Neil
>>>>>
>>>>>
>>>>> Yes, I am Yao. I have an unofficial work-around ???inspired??? from the

>>>>> following website:
>>>>> http://social.technet.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/6ddc99bb-4fc1-4d8f-9ffc-7783b922a060/
>>>>> http://www.avianwaves.com/Blog/default.aspx?id=98&t=Mystery-of-the-SQL-Server-2008-RTM-MsiGe
>>>>>

>>>>> However, I didn???t follow their informative (cumbersome) steps. I only did

>>>>>> On Saturday, April 11, 2009 7:52 PM sunsand wrote:

>>>>>> Thank you very much Yao! That is what worked for me after 6 hours
>>>>>> unsuccessful tries ...
>>>>>>
>>>>>> Best regards,
>>>>>> Alex


>>>>>>> On Tuesday, June 02, 2009 5:21 AM lvanvug wrote:

>>>>>>> Great Yao,
>>>>>>>
>>>>>>> It helped me out!
>>>>>>>
>>>>>>> --
>>>>>>> b rg
>>>>>>> Luc van Vugt
>>>>>>>
>>>>>>> --
>>>>>>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>>>>>>
>>>>>>> -----
>>>>>>>
>>>>>>>
>>>>>>> "Yao-cheng Teng" wrote:


>>>>>>>> On Monday, November 30, 2009 4:11 PM Gary Dubin wrote:

>>>>>>>> Hey Yao,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I got the same error but diferent GUID{95120000-00B9-0409-0000-0000000FF1CE}.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> How did you reversed GUID??.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks.


>>>>>>>>> On Wednesday, May 26, 2010 8:56 AM Andrew Nyago wrote:

>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> I hope its not too late. i'm currently having similar problems but with Windows 7.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> you had to reverse the first set of values before the hash (-):
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> ie, reverse 95120000 to 00002159


>>>>>>>>> Submitted via EggHeadCafe
>>>>>>>>> JQuery Templates and the Topsy Otter Twitter Search API
>>>>>>>>> http://www.eggheadcafe.com/tutorials/aspnet/e1431bb1-05be-4e4d-91dd-52e6d0aa6731/jquery-templates-and-the-topsy-otter-twitter-search-api.aspx

Cleber BR

unread,
Apr 25, 2011, 5:39:52 PM4/25/11
to
Hi Yao,

Thanks very much. This work it!!

But in my case the GUID is diferent... The error was:


MsiGetProductInfo failed to retrieve ProductVersion for package with Product Code = '{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}'. Error code: 1605..

So people, be careful, because in this case the I needed to search registries with the code 56A968A0 and delete the registries which have "UpgradeCodes", that im my case, was diferent that others asked by Yao.

[HKEY_CLASSES_ROOT\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7AB711B11CB5E91428E0D7F4F314C2B7]

Thanks again!!
Good luck.

Cleber (BR)

> On Monday, March 23, 2009 3:06 PM Neil8Ke wrote:

> I am getting the following error when I try and install SQL Server 2008.
>
> SQL Server Setup has encountered the following error:
>

> MsiGetProductInfo failed to retrieve ProductVersion for package with Product

> Code = '{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}'. Error code: 1605..
>

> I previously had SQL 2005 installed but I removed that product. I noticed
> that Yao-cheng Teng has posted the same error on this forum. How can I debug
> and resolve this problem?
>

> Neil Aitken

>>>>> Hi Neil
>>>>>
>>>>>

0 new messages