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NETWORKED INDIVIDUALS
How they are reshaping social life and
learning environments


Lee Rainie
Director – Pew Internet Project
University of Connecticut Libraries
Spring Forum
4.14.10
New information ecosystem: Then and Now

  Industrial Age             Information Age
     Info was:                   Info is:
      Scarce                   Abundant
    Expensive                    Cheap
   Institutionally             Personally
     oriented                   oriented
   Designed for               Designed for
   consumption                participation
     Networked Individuals        April 14, 2010   2
The internet is the change agent
                   Then and now

            2000                            2010
46% of adults use internet        75% of adults use internet
5% with broadband at home        62% with broadband at home
  50% own a cell phone              80% own a cell phone
  0% connect to internet           53% connect to internet
       wirelessly                        wirelessly
     <10% use “cloud”              >two-thirds use “cloud”
    = slow, stationary            = fast, mobile connections
connections built around my      built around outside servers
         computer                         and storage
         Networked Individuals               April 14, 2010    3
Media ecology – then (industrial age)
Product            Route to home           Display          Local storage

TV stations           phone                TV               Cassette/ 8-track
                      broadcast TV         radio
                      broadcast radio      stereo           Vinyl album



News                  mail

Advertising           newspaper delivery   phone
                                                               paper
Radio Stations                             non-electronic


                                             Tom Wolzien, Sanford C. Bernstein & Co

              Networked Individuals                          April 14, 2010       4
Media ecology – now (information age)
Product                Route to home                 Display             Local storage
                         cable                       TiVo (PVR)          VCR
TV stations              DSL                         TV                  Satellite radio player
Info                     wireless/phone              radio               DVD
“Daily me”               broadcast TV                PC                  Web-based storage
 content                 books                       iPod /MP3           server/ TiVo (PVR)
Cable Nets               broadcast radio             stereo              PC
Web sites                        Ubiquitous computing age
                         satellite                   monitor             web storage/servers
Local news               mail                        headphones          CD/CD-ROM
Content from                         Cloud computing
                         express delivery pager      satellite player    cell phone memory

                                    “Internet of things”
  individuals            iPod / storage              portable gamer      MP3 player / iPod
Peer-to-peer             subcarriers / WIFI          cell phone          pagers - PDAs
Advertising             newspaper delivery           non-electronic      cable box
Radio stations         camcorder/camera              PDA/Palm            game console
                                                     game console        paper
Satellite radio                                      e-reader / Kindle   storage sticks/disks
                                                                         e-reader/Kindle
                                          Adapted from Tom Wolzien, Sanford C. Bernstein & Co
                  Networked Individuals                                  April 14, 2010           5
37% of adults own DVRs –
           Media ecology – now (information age) 2002
                              up from 3% in
    48% of Route to homeown laptops – Local storage
Product        adults            Display
                cable            TiVo (PVR)  VCR
TV stations up from 30% in 2006
                DSL              TV          Satellite radio player
Info                     wireless/phone              radio               DVD
“Daily me”               broadcast TV                PC                  Web-based storage
 content                    37% of adults own game consoles
                         books                       iPod /MP3           server/ TiVo (PVR)
Cable Nets               broadcast radio             stereo              PC
Web sites                satellite                   monitor             web storage/servers
Local news               mail                        headphones          CD/CD-ROM
          18% of adults own
Content from
  individuals
                         express delivery pager
                         iPod / storage
                                                     satellite player
                                                     portable gamer
                                                                         cell phone memory
                                                                         MP3 player / iPod
       personal gaming devices
Peer-to-peer             subcarriers / WIFI          cell phone          pagers - PDAs
Advertising             newspaper delivery           non-electronic      cable box
Radio stations          camcorder/camera             PDA/Palm            game console
                                                     game console        paper
Satellite radio                43% of adults own MP3 players –
                                                     e-reader / Kindle   storage sticks/disks
                                                                         e-reader/Kindle
                                     up from 11% in 2005
                                          Adapted from Tom Wolzien, Sanford C. Bernstein & Co
                  Networked Individuals                                  April 14, 2010         6
Media ecology – now (information age)
Product                Route to home                 Display             Local storage
                         cable                       TiVo (PVR)          VCR
TV stations              DSL                         TV                  Satellite radio player
Info                     wireless/phone              radio               DVD
“Daily me”   … and this all affects social networks
                         broadcast TV                PC                  Web-based storage
 content                 books                       iPod /MP3           server/ TiVo (PVR)
Cable Nets            1) their composition
                         broadcast radio             stereo              PC
Web sites
Local news        2) the way people use them
                         satellite
                         mail
                                                     monitor
                                                     headphones
                                                                         web storage/servers
                                                                         CD/CD-ROM
Content from
  individuals
                       3) their importance
                         express delivery pager
                         iPod / storage
                                                     satellite player
                                                     portable gamer
                                                                         cell phone memory
                                                                         MP3 player / iPod
        4) the way associations can play a part in them
Peer-to-peer
Advertising
                         subcarriers / WIFI
                        newspaper delivery
                                                     cell phone
                                                     non-electronic
                                                                         pagers - PDAs
                                                                         cable box
Radio stations         camcorder/camera              PDA/Palm            game console
                                                     game console        paper
Satellite radio                                      e-reader / Kindle   storage sticks/disks
                                                                         e-reader/Kindle
                                          Adapted from Tom Wolzien, Sanford C. Bernstein & Co
                  Networked Individuals                                  April 14, 2010           7
Behold the idea of networked individualism
Barry Wellman – University of Toronto


                         The turn by
                          people from
                          groups to social
                          networks = a
                          new social
                          operating
                          system

 Networked Individuals            April 14, 2010   8
Technology has helped people change their
networks

•    Bigger
•    Looser
•    More segmented
•    More layered
                            =
• More liberated
• More work
• More important as sources of support and
  information, filters, curators, audience

    Networked Individuals       April 14, 2010   9
Big societal forces pushing us toward
networked individualism

• Affluence and affordable technology
• Expanding consumer options
• Income and wealth volatility
• Job security and longevity
• Rise of free agency and freelancing
• Changes in family composition, roles,
  responsibilities
• Trends towards management of retirement
  and health care
• Rise of DIY politics and religion
    Networked Individuals         April 14, 2010   10
9 ways the inform and
  influence ecosystem has
changed in the digital age and
  pushed along networked
        individualism
 Networked Individuals   April 14, 2010   11
Information ecosystem change – 1



Volume of
 information
 grows




   Networked Individuals             April 14, 2010   12
Networked Individuals   April 14, 2010   13
Information ecosystem change – 2
The variety of
 info sources
 increases and
 democratizes
 and the
 visibility of new
 creators is
 enhanced in the
 age of “social
 media.”
    Networked Individuals             April 14, 2010   14
Social networking




           57% of online adults use social
                    network sites
            73% of online teens use them


 Networked Individuals              April 14, 2010   15
Picture sharing




~50% of online adults post pictures online
      ~70% of online teens do that
  Networked Individuals        April 14, 2010   16
Posting comments on websites/blogs




26% of adults post comments on sites

 Networked Individuals          April 14, 2010   17
Twitter




19% of adults use Twitter or other status
             update methods
         8% of teens use them

 Networked Individuals         April 14, 2010   18
Blogs




   11% of online adults keep blogs
  14% of online teens keep them
 >40% of internet users read blogs

 Networked Individuals     April 14, 2010   19
Information ecosystem change – 3

People’s vigilance
  for information
  changes in two
  directions:
1) attention is
  truncated (Linda
 Stone)
2) attention is
  elongated (Andrew
 Keen; Terry Fisher)
Information ecosystem change – 4


   Velocity of
    information
    increases and
    smart mobs
    emerge

84% of online adults are in a group with online presence
   ~50% belong to listservs or regular group emails
              ~40% get email or text alerts
         Networked Individuals             April 14, 2010   21
Information ecosystem change – 5

Venues of
 intersecting with
 information and
 people multiply and
 the availability of
 information expands
 to all hours of the
 day and all places
 people are

      Networked Individuals             April 14, 2010   22
Information ecosystem change – 6

The vibrance and              1) Augmented Reality
 immersive
 qualities of
 media
 environments
 makes them
 more compelling
 places to hang
 out and interact
 -- Metaverse Roadmap
                Project

      Networked Individuals             April 14, 2010   23
Information ecosystem change – 6

The vibrance and               2) Mirror Worlds
 immersive
 qualities of
 media
 environments
 makes them
 more compelling
 places to hang
 out and interact
 -- Metaverse Roadmap
                Project

      Networked Individuals             April 14, 2010   24
Information ecosystem change – 7

Valence (relevance)
  of information
  improves – search
  and customization
  get better as we
  create the “Daily
  Me” and “Daily Us”

       ~40% of online adults get RSS feeds
           ~35% customize webpages

     Networked Individuals             April 14, 2010   25
Information ecosystem change – 8

Voting on and
 ventilating about
 information
 proliferates as
 tagging, rating, and
 commenting occurs
 and collective
 intelligence asserts
 itself

31% of online adults rated person, product, service

       Networked Individuals             April 14, 2010   26
Information ecosystem change – 9

Social networks
  become more vivid
  and meaningful.
  Media-making is
  part of social
  networking.
  “Networked
  individualism” takes
  hold.



     Networked Individuals             April 14, 2010   27
Networked Individuals … have a different …
• Sense of information availability – it’s ambient and “I
  control the playlist”
• Sense of time – it’s oriented around “continuous
  partial attention” and then intense digging
• Sense of community and connection – it’s about
  “absent presence” as much as its about
  “membership”
• Sense of the rewards and challenges of networking
  for social, economic, political, and cultural purposes
  – new layers and new audiences


    Networked Individuals              April 14, 2010   28
The dark sides of networked individualism?

• Tech-induced isolation
• Tech-induced distractions – danger and
  diversions
• Loss of privacy
• Social balkanization and intensifying
  extremism
• Failures of “information markets”
• New tools for bad people and bad groups

 Networked Individuals            April 14, 2010   29
Why good social networks (and social
networking) matter

• Healthier
• Wealthier
• Happier
• More civically engaged = better communities
-----------------------------
• Diversity makes a difference – you creating
   “bridging” and “bonding” social capital
• Size of network makes a difference – you add to
   people’s deposits of social capital


 Networked Individuals               April 14, 2010   30
Thank you!

Lee Rainie
Director
Pew Internet & American Life Project
1615 L Street NW
Suite 700
Washington, DC 20036
Email: Lrainie@pewinternet.org
Twitter: http://twitter.com/lrainie
202-419-4500

 Networked Individuals                 April 14, 2010   31

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Networked Individuals: How they are reshaping social life and learning environments

  • 1. NETWORKED INDIVIDUALS How they are reshaping social life and learning environments Lee Rainie Director – Pew Internet Project University of Connecticut Libraries Spring Forum 4.14.10
  • 2. New information ecosystem: Then and Now Industrial Age Information Age Info was: Info is: Scarce Abundant Expensive Cheap Institutionally Personally oriented oriented Designed for Designed for consumption participation Networked Individuals April 14, 2010 2
  • 3. The internet is the change agent Then and now 2000 2010 46% of adults use internet 75% of adults use internet 5% with broadband at home 62% with broadband at home 50% own a cell phone 80% own a cell phone 0% connect to internet 53% connect to internet wirelessly wirelessly <10% use “cloud” >two-thirds use “cloud” = slow, stationary = fast, mobile connections connections built around my built around outside servers computer and storage Networked Individuals April 14, 2010 3
  • 4. Media ecology – then (industrial age) Product Route to home Display Local storage TV stations phone TV Cassette/ 8-track broadcast TV radio broadcast radio stereo Vinyl album News mail Advertising newspaper delivery phone paper Radio Stations non-electronic Tom Wolzien, Sanford C. Bernstein & Co Networked Individuals April 14, 2010 4
  • 5. Media ecology – now (information age) Product Route to home Display Local storage cable TiVo (PVR) VCR TV stations DSL TV Satellite radio player Info wireless/phone radio DVD “Daily me” broadcast TV PC Web-based storage content books iPod /MP3 server/ TiVo (PVR) Cable Nets broadcast radio stereo PC Web sites Ubiquitous computing age satellite monitor web storage/servers Local news mail headphones CD/CD-ROM Content from Cloud computing express delivery pager satellite player cell phone memory “Internet of things” individuals iPod / storage portable gamer MP3 player / iPod Peer-to-peer subcarriers / WIFI cell phone pagers - PDAs Advertising newspaper delivery non-electronic cable box Radio stations camcorder/camera PDA/Palm game console game console paper Satellite radio e-reader / Kindle storage sticks/disks e-reader/Kindle Adapted from Tom Wolzien, Sanford C. Bernstein & Co Networked Individuals April 14, 2010 5
  • 6. 37% of adults own DVRs – Media ecology – now (information age) 2002 up from 3% in 48% of Route to homeown laptops – Local storage Product adults Display cable TiVo (PVR) VCR TV stations up from 30% in 2006 DSL TV Satellite radio player Info wireless/phone radio DVD “Daily me” broadcast TV PC Web-based storage content 37% of adults own game consoles books iPod /MP3 server/ TiVo (PVR) Cable Nets broadcast radio stereo PC Web sites satellite monitor web storage/servers Local news mail headphones CD/CD-ROM 18% of adults own Content from individuals express delivery pager iPod / storage satellite player portable gamer cell phone memory MP3 player / iPod personal gaming devices Peer-to-peer subcarriers / WIFI cell phone pagers - PDAs Advertising newspaper delivery non-electronic cable box Radio stations camcorder/camera PDA/Palm game console game console paper Satellite radio 43% of adults own MP3 players – e-reader / Kindle storage sticks/disks e-reader/Kindle up from 11% in 2005 Adapted from Tom Wolzien, Sanford C. Bernstein & Co Networked Individuals April 14, 2010 6
  • 7. Media ecology – now (information age) Product Route to home Display Local storage cable TiVo (PVR) VCR TV stations DSL TV Satellite radio player Info wireless/phone radio DVD “Daily me” … and this all affects social networks broadcast TV PC Web-based storage content books iPod /MP3 server/ TiVo (PVR) Cable Nets 1) their composition broadcast radio stereo PC Web sites Local news 2) the way people use them satellite mail monitor headphones web storage/servers CD/CD-ROM Content from individuals 3) their importance express delivery pager iPod / storage satellite player portable gamer cell phone memory MP3 player / iPod 4) the way associations can play a part in them Peer-to-peer Advertising subcarriers / WIFI newspaper delivery cell phone non-electronic pagers - PDAs cable box Radio stations camcorder/camera PDA/Palm game console game console paper Satellite radio e-reader / Kindle storage sticks/disks e-reader/Kindle Adapted from Tom Wolzien, Sanford C. Bernstein & Co Networked Individuals April 14, 2010 7
  • 8. Behold the idea of networked individualism Barry Wellman – University of Toronto The turn by people from groups to social networks = a new social operating system Networked Individuals April 14, 2010 8
  • 9. Technology has helped people change their networks • Bigger • Looser • More segmented • More layered = • More liberated • More work • More important as sources of support and information, filters, curators, audience Networked Individuals April 14, 2010 9
  • 10. Big societal forces pushing us toward networked individualism • Affluence and affordable technology • Expanding consumer options • Income and wealth volatility • Job security and longevity • Rise of free agency and freelancing • Changes in family composition, roles, responsibilities • Trends towards management of retirement and health care • Rise of DIY politics and religion Networked Individuals April 14, 2010 10
  • 11. 9 ways the inform and influence ecosystem has changed in the digital age and pushed along networked individualism Networked Individuals April 14, 2010 11
  • 12. Information ecosystem change – 1 Volume of information grows Networked Individuals April 14, 2010 12
  • 13. Networked Individuals April 14, 2010 13
  • 14. Information ecosystem change – 2 The variety of info sources increases and democratizes and the visibility of new creators is enhanced in the age of “social media.” Networked Individuals April 14, 2010 14
  • 15. Social networking 57% of online adults use social network sites 73% of online teens use them Networked Individuals April 14, 2010 15
  • 16. Picture sharing ~50% of online adults post pictures online ~70% of online teens do that Networked Individuals April 14, 2010 16
  • 17. Posting comments on websites/blogs 26% of adults post comments on sites Networked Individuals April 14, 2010 17
  • 18. Twitter 19% of adults use Twitter or other status update methods 8% of teens use them Networked Individuals April 14, 2010 18
  • 19. Blogs 11% of online adults keep blogs 14% of online teens keep them >40% of internet users read blogs Networked Individuals April 14, 2010 19
  • 20. Information ecosystem change – 3 People’s vigilance for information changes in two directions: 1) attention is truncated (Linda Stone) 2) attention is elongated (Andrew Keen; Terry Fisher)
  • 21. Information ecosystem change – 4 Velocity of information increases and smart mobs emerge 84% of online adults are in a group with online presence ~50% belong to listservs or regular group emails ~40% get email or text alerts Networked Individuals April 14, 2010 21
  • 22. Information ecosystem change – 5 Venues of intersecting with information and people multiply and the availability of information expands to all hours of the day and all places people are Networked Individuals April 14, 2010 22
  • 23. Information ecosystem change – 6 The vibrance and 1) Augmented Reality immersive qualities of media environments makes them more compelling places to hang out and interact -- Metaverse Roadmap Project Networked Individuals April 14, 2010 23
  • 24. Information ecosystem change – 6 The vibrance and 2) Mirror Worlds immersive qualities of media environments makes them more compelling places to hang out and interact -- Metaverse Roadmap Project Networked Individuals April 14, 2010 24
  • 25. Information ecosystem change – 7 Valence (relevance) of information improves – search and customization get better as we create the “Daily Me” and “Daily Us” ~40% of online adults get RSS feeds ~35% customize webpages Networked Individuals April 14, 2010 25
  • 26. Information ecosystem change – 8 Voting on and ventilating about information proliferates as tagging, rating, and commenting occurs and collective intelligence asserts itself 31% of online adults rated person, product, service Networked Individuals April 14, 2010 26
  • 27. Information ecosystem change – 9 Social networks become more vivid and meaningful. Media-making is part of social networking. “Networked individualism” takes hold. Networked Individuals April 14, 2010 27
  • 28. Networked Individuals … have a different … • Sense of information availability – it’s ambient and “I control the playlist” • Sense of time – it’s oriented around “continuous partial attention” and then intense digging • Sense of community and connection – it’s about “absent presence” as much as its about “membership” • Sense of the rewards and challenges of networking for social, economic, political, and cultural purposes – new layers and new audiences Networked Individuals April 14, 2010 28
  • 29. The dark sides of networked individualism? • Tech-induced isolation • Tech-induced distractions – danger and diversions • Loss of privacy • Social balkanization and intensifying extremism • Failures of “information markets” • New tools for bad people and bad groups Networked Individuals April 14, 2010 29
  • 30. Why good social networks (and social networking) matter • Healthier • Wealthier • Happier • More civically engaged = better communities ----------------------------- • Diversity makes a difference – you creating “bridging” and “bonding” social capital • Size of network makes a difference – you add to people’s deposits of social capital Networked Individuals April 14, 2010 30
  • 31. Thank you! Lee Rainie Director Pew Internet & American Life Project 1615 L Street NW Suite 700 Washington, DC 20036 Email: Lrainie@pewinternet.org Twitter: http://twitter.com/lrainie 202-419-4500 Networked Individuals April 14, 2010 31