Recently, whenever I’ve been sending email to a HotMail account, they’ve been bouncing back after being reported as spam. How can I resolve this?

That’s a very good question, and one I’ve been fighting with for the last few week. I have a couple of email addresses that come from trusted domains (none of them are on any black lists), just Hotmail and Live keep bouncing them back. Turns out that Microsoft have their own spam filter systems which don’t seem to follow any industry standards, and once you’re on their bad boy list, it seems to be pretty hard to get off.

There are a few things you can look at though, which are described in their Guidelines page. Don’t expect to get off the list any time soon though, they seem to be quite slow when it comes to doing anything about this issue. If you’re a smoker, stock up for the long haul, if not, you might want to get an electric cigarette of the sort that doesn’t run out!