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Community Management Crib Notes - Conflict Resolution - Part 2/2

Jono Bacon
9.84K subscribers
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303 views 13 years ago
Part 1:    • Community Management Crib Notes - Con...   Kicking off a new series of Community Management Crib Notes videos that share various community management topics, we get the ball rolling with the topic of Conflict Resolution. In this video I discuss the different between conflict and disputes, the attributes that can make people engage in conflict, and how we handle conflict situations and drive towards consensus. Be sure to follow me on Twitter at   / jonobacon   and check out my blog at http://www.jonobacon.org Also check out my book The Art of Community at http://www.artofcommunityonline.org and on Twitter at   / artofcommunity   ...more
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Community Management Crib Notes - Conflict Resolution - Part 2/2
5Likes
303Views
2011Sep 12
Part 1:    • Community Management Crib Notes - Con...   Kicking off a new series of Community Management Crib Notes videos that share various community management topics, we get the ball rolling with the topic of Conflict Resolution. In this video I discuss the different between conflict and disputes, the attributes that can make people engage in conflict, and how we handle conflict situations and drive towards consensus. Be sure to follow me on Twitter at   / jonobacon   and check out my blog at http://www.jonobacon.org Also check out my book The Art of Community at http://www.artofcommunityonline.org and on Twitter at   / artofcommunity  

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Jono Bacon

9.84K subscribers